Company Description
Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.
We are composed of 13 entities across 6 countries that are unified by the Arηs Group, with more than 1750 consultants.
This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.
Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle: starting with user requirements, business process redesign and specifications, to continue with development, testing and application maintenance.
Job Description
• Maintaining the inventory of all ICT assets with barcode scanner and real time update of the configuration item database, re-labelling damaged barcode labels, checking barcode labels and reporting items without barcode etc.;
• Provide support for physical reception of assets;
• Support with re-allocation of goods and warehouse logistics, sorting and clean-up of all unnecessary goods;
• Find missing assets;
• Support in disposal of obsolete items;
• Physical support during the inventory and cycle counts;
• Document the ICT process manuals for ITIL processes and associated procedural tasks across ICT;
• Contribute to Configuration Management process implementation & improvements by developing and embedding into the operations process for IT assets and corresponding documentation;
• Contribute to ICT services improvements initiatives, in particular to configuration management and monitoring activities.
Qualifications
Mandatory:
- Working knowledge of English: Level B2 or higher
- Bachelor's degree & 3+ years of experience
- Recent experience in managing ICT assets
- Recent experience working in an ITIL environment
- Good knowledge of client hardware (laptops, mobile phones, tablets)
- Good knowledge of asset management software and hardware assets lifecycle
- Good knowledge of CMDB management and asset management processes
Desirable:
- Certification: ITIL Foundation