Community Manager - Edge Workspaces

What we do

As EDGE Workspaces we operate buildings in which we facilitate innovative, creative, sustainable and fast-growing organizations by providing them with a turn-key office space, various open workspaces and meeting rooms, and offering our day-to-day personalized services. We take away the noise by taking control of building operations, so they can focus on their own core business and unleash their true potential.

We believe that today’s office is more than just a place to work. It should bring out the best version of you – a true reflection of yourself – motivating you to perform at your peak. Our work environment offers limitless possibilities for productivity, creativity and networking. It’s a one-stop shop for work and wellbeing, set in a premium, health and sustainable atmosphere that encourages connections with like-minded individuals who share your drive for growth. Every single day is an opportunity to thrive.

What we are looking for

As a Community Manager at EDGE Workspaces, you hold a central role in shaping the member experience. Your mission is to create exceptional days for everyone who steps into our building. From preparing the location each morning to ensuring workspaces are inviting and presentable, you set the tone for a positive atmosphere.

Your passion lies in fostering collaboration and joy within our community – a vibrant mix of forward-thinking and innovative organizations. As the first face people encounter, you seamlessly connect various elements, weaving them into a cohesive whole.

Proactively defines your approach. You take ownerships of inventory management and supply orders, ensuring smooth operations. When organizing events, you pay attention to the smallest details, recognizing that magic often resides there. Whether assisting with IT or Wi-Fi issues, no task is too big or small for you.

Your impact extends beyond day-to-day tasks. We challenge you to propose fresh initiatives that fuel community growth and engagement.

Our team embodies ambition, energy, hospitality and empathy. Together, we uphold the highest standards of service excellence. Stay curious, embrace critical thinking, and maintain an open-minded approach. Each day brings unique opportunities and challenges, ensuring a dynamic and ever-evolving work environment.

Responsibilities you will have

• Giving members the best possible experience in every interaction.
• Connecting people, setting-up interactions, and cross-company collaborations.
• Maintain daily communication with operating partners.
• Guiding and supporting the team of your location.
• Back-up mail and telephone handling to support the team.
• Making sure the location is well maintained and representable.
• Manage on- and offboarding processes.
• Dealing with complaints in a correct and timely manner.
• Organizing and promoting community events.

Skills you have

Role specific

• Bachelor’s degree in business administration, hospitality, hotel or a related discipline.
• Some experience (1+ years) in a similar role.
• Excellent interpersonal and communication skills.
• Ability to maintain positive relationships with members and addressing their needs properly.
• Capable of leading a team, delegating tasks, and ensuring smooth operations.
• Ability to manage multiple tasks, schedules and responsibilities efficiently.

Company-wide

• Ambassador for the brand. You have a positive, inspiring and social attitude.
• Love to help. You have a hands-on, pro-active approach to work.
• Ownership. Sense of responsibility and a problem-solving approach to complaints and issues.
• Resilience. Combining a need for challenge with the ability to adapt to rapidly changing situations.
• Collaborative work attitude. Even though you’re perfectly capable of doing things by yourself.
• Great communicator, both in writing and in personal conversations.
• An eye for detail.
• Proficient in Dutch and English

We offer

• Competitive salary, based on age and experience.
• Benefits budget of 50% of your monthly salary.
• Monthly pension contribution, from the age of 25 years.
• Annual holiday pay in May, 8% of the gross monthly salary.
• Annual bonus scheme.
• Fully equipped workplace.
• Phone allowance.
• Food & beverage discounts at our catering outlets.
• Public transport subscription for your daily commute.
• 25 holidays per year, based on a 40-hour contract.
• Free access to our fitness facilities.
• Recurring company and community parties.

Would you like to know more or apply directly?

Do you have any questions about the position or are you already sure about your choice and want to get started? Please send your questions, or your CV and motivation letter to people@edgeworkspaces.com, on click on the apply bottun. We do not have a closing date on vacancies. We close the vacancy as soon as we have found the right candidate.

Note to recruiters

We appreciate your interest in supporting our hiring needs. However, we are currently not engaging with external recruitment agencies and search firms, and we kindly request you to refrain from contacting us regarding this job posting. Thank you for your understanding.