Your Mission, Should You Choose to Accept It…
As our new F&B Supervisor, you'll be the hands-on leader who keeps the good times (and great service) flowing. Working closely with the Restaurant Manager, you'll take charge of daily operations during your shifts, guiding the front-of-house team with confidence and energy. Whether it's jumping in to solve a service hiccup, supporting a new team member, or setting the vibe for a busy night, you're always one step ahead.
This role is all about bringing people together, guests and team members alike. You'll make sure our service is seamless, our guests feel genuinely welcomed, and our operations run like clockwork. You'll also help bring our restaurant's personality to life by championing promotions and menu highlights.
In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do
- Lead the front-of-house team during shifts, making sure everything runs smoothly and guests are delighted.
- Be a visible and active leader on the floor, solving minor service issues and keeping energy high.
- Support onboarding and training of new team members, and offer ongoing feedback to help them grow.
- Oversee daily service setup and breakdown, maintaining cleanliness and stock levels throughout.
- Collaborate closely with kitchen and bar teams for seamless service and event execution.
- Help roll out promotions and activations, briefing the team and hyping up our menu items.
- Keep an eye on sales and stock during service, support the team in reaching daily targets.
What You'll Have
- At least 1-2 years of experience as a senior waiter, barista, or bartender.
- Some experience leading shifts or small teams
- Confidence working guest-facing roles in a lively restaurant or bar environment.
- A hands-on mentality with strong leadership and communication skills.
- Passion for hospitality and a sharp eye for detail.
- Fluency in English, anything else is a plus!
- A positive, proactive attitude that inspires your team and enhances the guest experience.
What We Offer:
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.