Hey you! Yes, you.
Are you the kind of person who always knows what’s going on, where to get the best coffee in town, and how to make people feel right at home even in a brand new city? Then you might be exactly who we’re looking for.
THIS HO(S)TEL is not your average hostel. We’re a fresh, design-driven, cube-style ho(s)tel located just steps from Amsterdam Central Station. Think: private sleeping pods, a buzzing bar and restaurant, self check-in tech, and a guest app full of insider tips. Basically, we’re what happens when a cool hotel and a social hostel have a really stylish baby.
We’re on the hunt for a new Front Office Team Member someone who’s friendly, switched-on, and ready to welcome travelers from all over the world.
What You’ll Be Doing
You’ll be the face of the place (no pressure!), making sure guests feel welcome, informed, and ready to explore Amsterdam.
- Greet guests and handle check-ins/check-outs with a smile (and maybe a local tip or two)
- Answer questions in person, by email, and over the phone no robotic replies allowed
- Manage bookings, cancellations, and changes through our system (we use MEWS)
- Keep things running smoothly with housekeeping and maintenance
- Process payments and issue invoices like a boss
- Share your insider knowledge of the city where to eat, what to see, how to dodge the tourist traps
- Keep the reception area looking sharp and organized
- Pass along guest feedback or issues to the team so we can keep improving
Who You Are
We’re looking for good vibes and great energy.
- You’ve got hospitality or front desk experience (hostels/hotels = bonus points)
- You speak fluent English; Dutch or any other languages are a big plus
- You’re cool with tech and know your way around a computer (MEWS experience is golden)
- You stay calm under pressure and can juggle multiple tasks with a smile
- You live in or near Amsterdam and are ready to dive into the city scene
- Most importantly, you love meeting new people and making their day better
What We Offer
- A fun, fast-paced job in the center of one of Europe’s coolest cities
- A small, tight-knit, international team that knows how to work hard and have fun
- Staff discounts at our on-site bar/restaurant and other RB Horeca hotspots in town
- Flexible hours and room to grow with us
- A creative, open-minded atmosphere where your ideas matter
How to Apply
Sound like your kind of gig? Don’t wait. Send your CV and a short motivation letter (tell us a bit about yourself, and maybe your favorite hidden gem in Amsterdam) to Mary at jobs@rb-horeca.com.
Job Types: Full-time, Part-time, Internship, Contract
Contract length: 7 months
Expected hours: No less than 16 per week
Work Location: In person