Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China. You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.
As a Front Office Manager (f/m/d), you will assume professional and disciplinary responsibility for the front office staff. Just as you look after our guests with commitment and passion, we look after you.
What do we offer?
A year-end bonus for every employee with a maximum of 100% of your monthly gross salary;
To show you how happy we are with you as our colleague, we give you a Signing bonus after your first 3 months of € 250,- gross and a second Signing Bonus after 12 months of € 500,-gross;
Refer-a-friend bonus of € 500,- gross;
Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
Discounts up to 25% for your friends & family;
Discounts in all kinds of (web) shops;
Stay fit with our Company Fitness, Bicycle- and Sport Plan;
From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your future, we offer plenty of internal career opportunities in The Netherlands and abroad;
Salary depending on your knowledge and experience starts from €2.530 gross per month (based on a full-time contract);
A new family.
What are you going to do?
You lead the Front Office team where perfect service is your starting point. You are also the point of contact for guest-related matters, concierge duties, and all administrative matters. You are the driving force in stimulating, motivating. and coaching the Front Office Team. You monitor the Quality Standards and Upselling results, and you are part of the Management Team of the hotel.
What are we looking for?
Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
You are a ‘Natural Host’ and have some years’ experience as (Assistant) Front Office Manager;
You are an energetic person, you are a coach to your team and you are able to motivate them to go the extra mile for the guests;
Together with your team, you will make sure every guest has a fantastic stay in our hotel;
You have a good command of the English language; Dutch is an advantage. You know your way with figures. You have an open personality, have an eye for detail and you do not back away for a challenge (or two).
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.