ABOUT US:
Based in Paris, Longchamp is a large, optimistic and independent family-owned Maison with an international reputation.
Joining Longchamp involves contributing to the creation and distribution of fashion and leather products that embody fairness and beauty, born from exceptional craftsmanship.
With a presence in more than 25 countries and a network of more than 3,500 employees, Longchamp is now looking for new, free-spirited, creative and committed talent to continue its development in France and abroad in a demanding and caring work environment.
MISSION:
The Retail Area Manager (Bijenkorf) oversees the performance and daily operations of Longchamp’s five shop-in-shop concessions within the Bijenkorf department stores across the Randstad region: Amsterdam, Amstelveen, Utrecht, The Hague & Rotterdam.
This role acts as the direct manager of the five Concession Managers, supporting them in delivering operational excellence, commercial performance, and team engagement in line with Longchamp’s values.
A hybrid role, it blends strategic coordination with hands-on field leadership, providing both business insight and in-store presence when needed, particularly in developing or high-priority locations.
People Leadership
- Manage, support, and coach five Store Managers to deliver results and lead engaged teams.
- Identify development needs and ensure proper onboarding, training, and succession planning in partnership with HR.
- Foster a collaborative and high-performing culture aligned with Longchamp values.
- Retail Operations & Brand Standards
- Ensure consistent implementation of operational procedures across all locations (stock, VM, maintenance, reporting).
- Monitor compliance with company guidelines, taking corrective action where needed.
- Act as the main contact for HQ support functions (VM, CRM, training, etc.) to guarantee smooth rollouts and execution.
- Sales & Client Experience
- Analyse store KPIs and support Store Managers in developing action plans to drive performance.
- Ensure a consistent and high-quality customer experience across all locations, aligned with Longchamp's clienteling standards.
- Be present on the shopfloor when necessary, offering operational reinforcement and guidance during high-impact periods.
- Partnership & Communication
- Represent Longchamp in the Bijenkorf ecosystem, maintaining effective relationships with department store stakeholders.
- Provide regular reporting and insights to the Benelux Retail Manager on sales trends, team progress, and operational challenges.
- Ensure alignment between field execution and Longchamp’s strategic objectives in the Benelux region.
YOU HAVE:
You are an experienced retail leader who combines strategic vision with hands-on agility. You thrive in multi-site environments and are skilled at empowering others, solving problems, and upholding high standards.
YOU BRING
- 5 years' experience in retail management, including multi-site leadership
- Strong commercial and operational skills, with a clear understanding of KPIs and store dynamics
- Proven ability to coach and develop store leaders
- Excellent communication and stakeholder management skills
- Fluent in Dutch and English
- Availability to travel frequently across the Netherlands
- Flexibility to support stores during weekends or key trading periods when required
JOB TYPE:
Full-time (38 hours/week)
Availability on select weekends and public holidays is required.
Job Type: Full-time
Application Question(s):
- How many years of experience do you have in multi-site leadership?
Language:
- Dutch (Required)
Work Location: In person
Application Deadline: 31/08/2025
Expected Start Date: 04/08/2025