Senior Account Manager, Omnichannel Solutions
Remote - Flexible European locations: Belgium, France, Germany, Netherlands, Spain or UK
Company information
At Precision AQ, we're at the forefront of transforming healthcare through our comprehensive suite of services. We offer end-to-end solutions, from groundbreaking research, health economics, and market access strategies to innovative omnichannel solutions and healthcare communications, including medical education, brand and promotion, PR, learning and development, and patient insights and support. Learn more about our Omnichannel Solutions by clicking here.
Job description
As a Senior Account Manager with consulting program delivery responsibilities, you will play a crucial role in merging business development with program delivery to foster and sustain robust, long-term customer relationships. Operating on a global, regional, and local scale, you will collaborate with existing clients and proactively seek expansion opportunities with both current and prospective customers. You will work closely with a team of experts in insights, strategy, implementation, and measurement. Our clients include top 20 and beyond biopharma companies. You will report to your account team lead. Candidates can be based in Belgium, Germany, France, Spain, the UK, and the Netherlands.
Key Responsibilities
Account Management Focus
- Build and maintain robust, long-term relationships with key stakeholders and decision-makers in pharmaceutical companies.
- Serve as the main point of contact for clients, ensuring their needs are met and challenges are addressed effectively.
- Monitor client satisfaction and project performance, implementing proactive strategies to ensure retention and engagement.
- Provide regular updates and insights to clients, keeping them informed about project milestones and relevant industry developments.
- Actively identify opportunities to expand the scope of services within existing accounts.
Business Development
- Actively identify and pursue new opportunities with both existing and prospective clients, ensuring alignment with company growth objectives.
- Develop tailored commercial proposals that highlight the value of the company's omnichannel engagement strategies, addressing specific client needs.
- Lead and respond to international RFPs with customized, compelling proposals, managing complex negotiations to secure new business opportunities.
- Deliver persuasive presentations and pitches that articulate the company’s value proposition.
Program Delivery
- Lead the coordination and execution of client projects, ensuring deliverables are met on time and within budget.
- Collaborate with internal consulting teams to align on strategy, resources, and execution plans.
- Manage client expectations and resolve project-related challenges promptly.
- Provide insights and feedback to internal teams based on client interactions to enhance project quality and outcomes.
Qualifications
The ideal candidate will possess:
- Experience in account management, consulting and business development within the pharmaceutical or healthcare industry.
- Strong knowledge of the pharmaceutical industry, including commercial strategy, and regulatory affairs.
- Excellent interpersonal and communication skills to build and sustain client relationships.
- Fluency in English and ideally, one other EU5 language.
- Ability to manage multiple accounts and projects simultaneously with a high level of organization.
- Proven track record of meeting sales and client satisfaction targets.
- An established network of key decision-makers within the pharmaceutical sector.
- Expertise in addressing client needs using data-driven, customer-centric approaches.
Our Offer
- We offer an attractive base salary and variable pay, alongside fringe benefits that are common and applicable to the local market.
- Additionally, there are ample training and growth opportunities within the broader organization, ensuring continuous professional development and career advancement.
- You will join a team of professional but humble colleagues who are experts in their domains, with diverse cultural backgrounds.
- We all manage our work in a flexible manner, promoting a healthy work-life balance.
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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
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