Advisor I, Customer Service Representative Major Travel Company

Customer Service and Support

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Job Description

Experience the power of a game-changing career

Are you looking for what’s next? Anto nos ta buskando ABO! We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What’s in it for you

In this position, we offer you cool benefits that will help you shape your life:

• Full-time contracts
• Attractive salary
• Central location
• Monthly bonusses
• Bring-a-friend bonusses
• Free transportation
• Fully paid training
• Career development programs, specialized courses and language courses

What you will do in this role

As a Customer Advisor, you’ll be the first point of contact for travelers looking for support, guidance, and seamless experiences. Whether it’s answering questions, resolving concerns, or assisting with bookings, you’ll tailor each interaction to the customer’s unique needs and journey. Engaging with them across multiple channels—phone, email, and chat—you’ll ensure a smooth and consistent experience, no matter where they are in the world. Along the way, you’ll develop technical skills, mastering innovative software solutions that simplify travel planning. Most importantly, you’ll play a key role in shaping a positive brand experience, making every customer feel valued and ready for their next adventure.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are fluent in Dutch and English (written & oral);
• Are proactive, motivated and solution-oriented;
• Are able to work in shifts, weekend and holidays;
• Have the basic computer skills.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, NOS TA BUSKANDO ABO! Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Apply immediately!

Click the button below to apply directly or for more information contact Suzette Marcos at [email protected].

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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