About the job
As our new Commercial Excellence Manager, you’ll be the strategic and operational force behind the continuous improvement of our commercial organization. You will lead high-impact projects aimed at optimizing sales processes, including target setting, forecasting, lead management, qualification, and ICP refinement.
This role blends strategy, operations, and execution. You’ll own initiatives that ensure our sales development reps (SDRs) have a consistent supply of high-quality leads, that those leads are scored and prioritized effectively, and that our outreach strategies continuously improve. Working cross-functionally with Sales, Marketing, and Revenue Operations, you'll be instrumental in shaping how we scale our go-to-market engine.
What you will do:
Drive Commercial Improvement Projects: Lead cross-functional projects to improve sales processes, such as forecasting accuracy, target setting, qualification methodology, and ideal customer profile (ICP) optimization.Own SDR Operations: Ensure SDRs have a steady flow of high-quality leads. Manage lead scoring frameworks and improve outreach effectiveness through pitch testing and feedback loops.
Sales Process Optimization: Identify bottlenecks and inefficiencies in the sales funnel and work with stakeholders to implement improvements.
Forecasting & Targeting: Support the creation and continuous improvement of forecasting models and target-setting logic across the commercial teams.
Project Management: Plan and execute strategic initiatives from scoping through to implementation, with clear communication and stakeholder buy-in at every stage.
Who are you:
- 3–5 years of experience in commercial excellence, sales operations, strategy, or similar roles. Experience as a strategy consultant (2–3 years) is highly relevant.
- Bachelor’s or Master’s degree in Business, Economics, Engineering, or related fields.
- Strong project management skills with a bias toward structured thinking and action.
- Analytical problem-solver; able to draw insights from data and translate them into action.
- Commercial mindset: understands sales dynamics and what drives performance in go-to-market teams.
- Comfortable working with CRM data (e.g., Salesforce, HubSpot), lead scoring models, and sales tech tools.
- Clear communicator who can align stakeholders and influence without authority.
- Self-starter with a hands-on mentality and a focus on delivering results.
- Comfortable in ambiguity and thrives in a fast-paced, high-growth environment.
- Curious, collaborative, and always looking for ways to improve.
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