Role: Data Center Technician (Dispatch Role)
Job Type: Freelance Contract (1 Year, Extendable)
Location: On-demand/on-site support
Experience: 4–6 years
Language: English (B2–C1)
Job Summary:
Seeking an experienced Data Center Technician to provide on-demand, ticket-based hardware support. Responsibilities include physical installations, cable management, and troubleshooting across network and server environments.
Key Responsibilities:
- Install and manage fiber, copper, and power cabling.
- Perform rack and stack of network/server equipment.
- Support planned maintenance, migrations, and hardware swaps.
- Troubleshoot and replace failed components (e.g., line cards, cables, optics).
- Conduct functional and failure testing, BER testing, and loopback verification.
- Labeling, patching, asset tagging, and documentation.
- Provide support remotely or onsite depending on task nature.
Break-Fix Support Tasks:
- Clean, crimp, and test fiber/RJ45 cables.
- Replace optical components and line cards.
- Power cycle, reseat, or reboot hardware.
- Assist in RMA processes and component diagnostics.
Preferred Skills:
- Strong hands-on experience in data center/network infrastructure.
- Familiarity with hardware from Nokia, Ciena, and ILA Hut sites.
- Skilled in fiber/copper cable handling (including MPO fibers).
- IMAC and break-fix proficiency.
- Basic understanding of IT/networking and troubleshooting procedures.
Job Type: Contract
Contract length: 12 months
Application Question(s):
- Are you ok with Freelance/B2B contract?
- Are you ok with Dispatch role (Ticket-Based/Ad-hoc)?
- How many years of experience do you have as Data Center Technician?
Work Location: In person
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