At Park Centraal Amsterdam, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Front Office Supervisor, you will be responsible for the day-to-day operations and managing the team in all aspects of the Front Office and work along with them. With your sparkling personality and your hands-on mentality, you provide the ultimate experience for our guests and your team.
This is what you're going to do
Together with your team, you will ensure our guests will have the most heartfelt service
You will supervise the team of Front Office Agents and Trainees
You will be working closely with the housekeeping, maintenance and F&B department
Welcoming and guiding guests, conference guests and group leaders
Assist the daily operations on different departments
Overseeing "Health and Safety" procedures & coordination of crises
Handling complaints according to procedure.
This is why you job is challenging
You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions must be made.
This is why you are the best candidate
To succeed in this role, we believe you should have a minimum of 1 year work experience in a similar role. You speak and write fluently English and Dutch is preferable. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.
Our benefits and fun
Primary conditions of employment (market-based Horeca CLA);
Fixed staff rates for all Sircle Collection Hotels;
A day off to celebrate your birthday;
25% discount at the restaurants of The Entourage Group;
Discount on the hotel merchandise;
Free In-house experience after 1 month;
Company drinks and teambuilding events;
A great team & leading hotel company.
What we do and are proud of
With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service
About Park Centraal Amsterdam
Close to Leidseplein and Vondelpark, surrounded by art, culture and countless shops, Park Centraal is a place to embrace the new. The contemporary, elegant design features interior pieces from local design studios GHYCZY and Urban Nature Culture.
About Sircle Collection
Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 13 years, our Amsterdam-based company has grown to include three hotel brands in 15 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.
Our application procedure
Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter will contact you within 5 days to let you know if we want to schedule a meeting.
