Your Mission, Should You Choose to Accept:
We're seeking a passionate Housekeeping Manager to lead our housekeeping team and ensure our space is always impeccably clean, safe, and welcoming. You'll oversee all aspects of housekeeping operations, creating a seamless experience for our guests and maintaining our high standards of quality.
What You'll Do:
Operations:
- Manage daily housekeeping operations, from scheduling shifts to overseeing cleaning protocols and maintaining inventory.
- Ensure every room, coworking space, and common area meets our cleanliness and presentation standards, creating a warm and inviting environment for all.
- Coordinate with the Facilities team to address maintenance issues promptly, ensuring seamless guest experiences.
- Regularly inspect rooms and public spaces to guarantee they meet health, safety, and quality standards.
Team Leadership & Management:
- Lead, train, and inspire the housekeeping team, promoting a culture of excellence and collaboration.
- Plan and oversee the daily scheduling of your team, ensuring efficient coverage across all shifts.
- Conduct regular team meetings to set objectives, review progress, and communicate any updates.
- Handle recruitment, onboarding, and ongoing training for new team members, empowering them to excel in their roles.
Performance & Quality Assurance:
- Track and manage supply costs, ensuring the efficient use of resources while staying within budget.
- Continuously seek opportunities to optimize housekeeping processes and drive improvements in cleanliness, efficiency, and guest satisfaction.
- Implement quality control checks and oversee regular deep-cleaning schedules to maintain top-tier standards.
- Analyze guest feedback and collaborate with the team to identify areas for improvement.
Who You Are:
- You have at least 1-3 years' experience in housekeeping or facility management, ideally within a hotel or hospitality environment.
- You're a people-focused leader with a knack for motivating and inspiring your team to perform at their best.
- You're detail-oriented, proactive, and always focused on providing the highest standard of cleanliness and service.
- You're fluent in German and English, with additional languages being a plus.
- You thrive in a fast-paced environment, handling challenges with a calm, can-do attitude.
- You're a team player who enjoys collaborating with other departments to deliver the best possible guest experience.
What We Offer:
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
