AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
Infield Team & Coaching Excellence Lead NL will be responsible for enhancing the effectiveness and efficiency of infield teams through targeted strategies, innovative solutions, cross-functional practices and coaching. This role involves driving initiatives that improve team and individual performance, agility, and accountability to ensure advanced customer experience in alignment with AbbVie's mission and values.
Highlighted Responsibilities:
- Work as one of the Customer Excellence Team on the In Field Team (IFT) methodology (e.g. Customer Engagement Playbooks/IFT workstation) to incorporate our A.C.E. - go to market model and support the National Sales Managers and Commercial IFTs in planning, execution, follow-up of adoption, segmentation and targeting as well as tracking IFT effectiveness data and KPIs.
- Understand and experienced at the implementation of the Coaching Excellence Framework for IFT and the application there of for IFT Leaders.
- Analyze cross-functional team dynamics and identify areas for improvement, leveraging data-driven insights.
- Develop and implement tools, methodologies and know-how to support IFT effectiveness.
- Track, visualize, analysis and validate relevant IFT performance in dashboards/reports (including set KPIs) aligning global/Area dashboards with affiliate needs.
- Secure strong working relationship between Affiliate and Regional functional teams.
- Partner with teams and functions across the affiliate to identify and close gaps in IFT Excellence.
- Act as a change agent to build value through improved IFT effectiveness.
Qualifications
- Bachelor’s degree in business, Life Sciences, or a related field; advanced degree preferred.
- Proven experience in team management and coaching, performance improvement, or a related role in the pharmaceutical or healthcare industry.
- Experience in team dynamics, coaching, and leadership principles.
- Excellent analytical, communication, and interpersonal skills.
- Demonstrated ability to drive change and inspire teams towards achieving high performance.
- Proficiency in data analysis tools and performance metrics.
- Ability to work effectively in a fast-paced, dynamic environment.
Additional Information
AbbVie has been at the top of the global 'Best Workplaces' list in the Netherlands, Europe and worldwide for several years in a row. We are proud of this! This recognition by Great Place to Work is reflecting employee experiences of trust, innovation, company values and leadership, across Europe. It is an acknowledgement of being a fulfilling workplace, a recognition of our culture and the result of the ways we work together.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
