Global Infrastructure is looking for an experienced secretary/management assistant (hereafter: Personal Assistant), who is flexible and capable of working in a complex and dynamic environment. You are approachable, pro-active, loyal, enthusiastic, a real team player, and you are willing to take on challenges. You can work independently as well as in collaboration with team members. You set priorities and integrate tasks effectively. You think creatively about how to solve problems, address challenges, and you have a high attention to detail. You are sensitive to cultural differences and are available 5 days a week.
If this describes you, we would really like to meet you soon!
The team
Our Global Infrastructure domain is responsible for delivering and managing a cohesive and resilient Global Infrastructure ecosystem that encompasses Hybrid Cloud (Private/Public), Data Centres, Networking, and Middleware capabilities, enabling seamless integration and optimized performance to support the organization’s strategic goals and operational needs.
The opportunity
Based in Amsterdam, the Personal Assistant is responsible for providing comprehensive secretarial support to the Head of Global Infrastructure, who is part of the management team of the Chief Technology Officer for ING. Managing a complex agenda within a demanding environment, the personal assistant will be responsible for making sure that Global Infrastructure is prepared in a variety of day-to-day activities.
Roles and responsibilities
- Provide comprehensive support to Global Infrastructure including organizing, preparing, and scheduling meetings, and managing the agenda
- Assess priority, sensitivity and purpose of meetings, travel requests and day-to-day activities
- Respond to queries, arrange for the manager to respond to queries or forward queries to the appropriate person in the organization
- Issue reminders for appointments & follow-up action points
- Record, organize, and manage incoming and outgoing calls and written communication
- Assist in the execution of special projects, from research and planning to execution and follow-up
- Act as the main contact and maintain positive relationships with stakeholders, clients and colleagues, professionally representing Global Infrastructure.
- Take care of the administrative handling of new staff/transfers/leavers, claiming expenses, iBuy and E-profit in accordance with existing compliance rules
- Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries
- Plan, coordinate and attend (corporate) events, managing logistics and liaising with internal/external stakeholders.
- Address and resolve issues effectively, exercising sound judgement and discretion in decision-making.
- Forming part of the larger Personal Assistant community, it will be expected to align ways of working with fellow personal assistants.
What are we looking for in you?
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
- You are an experienced Personal Assistant, with minimum of 5 years’ work experience in a secretarial/supporting role
- Exceptional organisational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Strong written and verbal communication skills, with attention to detail and professionalism.
- You are capable of working in a complex international and dynamic environment
- Proven ability to handle confidential information with integrity and discretion.
- Analytical mindset with a proactive approach to problem solving and decision making.
- Flexible and adaptable to changing priorities and environments, with a positive approach to challenges.
- Creative and resourceful in finding solutions and overcoming obstacles.
- Ability to work effectively independently and as part of a team, fostering positive working relationships.
- Excellent time management skills, with the ability to prioritise tasks and meet deadlines efficiently.
- You master the commonly used MS 365 and are willing to learn new tools when needed
- Furthermore, you adhere and behave in line with to the ING values.
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
- Salary between: €3.339 - €5.526
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- 8% Holiday payment
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
- Work Agile, so new ideas come to life faster
