Process Technologist Controls
Love knowing your opinions matter? Our Product Specialists do!
As a Product Specialist, you are the technical specialist on a machine group within the total production process for the food processing industry. In this specialism, you are the knowledge provider for both our customers as well as our internal organization.
Your main goal is to bring technical knowledge into the PDP (Product development process) by providing input into the design and performance of new developments. A specific responsibility in this PDP is making sure that the product passes through a successful O-series phase to reach the milestone of ‘free for sale’. You are the link between the Service, Innovation, and Sales functions building on your expertise on both the food technology side as well as on the technical machine side.
After this milestone, you have a strong say in maintenance projects improving existing equipment (software & hardware) and documentation in order to secure and enhance the serviceability over the total lifetime of the product.
You will actively share vision and market needs to the internal organization and contribute to the innovation process by understanding customers’ requirements and view developments from the service point of view. In this role, you will report to the technical support manager.
What you'll be doing:
- Advising customers regarding technical solutions and support in solving the daily technical issue’s they have
- Take part in the Help Desk by providing specialist technical support for unresolved and escalated work orders
- Pro-active collection of TS&FSE(Technical Support and Field Service Engineer) feedback as input life cycle improvements
- Training of industry/SBU (Service Business Unit) FSE and TS on new equipment and technology
- You are the contact person for internal sales questions during the sales process, participate in review / kick off meetings and performance documents
- Technical risks assessment for specials and supervise in case sold
- Part of the PDP team and translate the market knowledge into the PDP process and able to challenge and review design, with special focus on serviceability.
- O-series testing, installation and commissioning Validate O-series against the POR (program of requirements)
What’s in it for you?
There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:
- Freedom to take initiative and make a real impact in a growing global business
- Recognition for your achievements
- Clear objectives and realistic demands
- An environment of trust and respect
What kind of a person are you?
We encourage each of our 7,000+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize in yourself that you:
- Are an individual who is, proactive with good communication skills, and is a capable problem solver with an analytical mind-set.
- You are organized with a structured mind-set and able to work under pressure.
- You are capable of instructing others by explaining and simplifying complicated technical matters.
- Travel (up to 40%) as required within assigned projects and tasks.
- (Service) Engineering background (Electrical and Automation) and familiarity with industry processes
- Commercial attitude, entrepreneurial drive and perseverance.
- 2 - 5 years experience in a technical or food processing engineering environment
Interested?
So, if you love to know that your opinion matters, get in touch with us by applying to this role!
If you request more information about the position, contact our Talent Acquisition Specialist Niels Spit ([email protected])
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