Receptionist (f/m/d)

MEININGER Hotel Amsterdam City West

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Receptionist (f/m/d) position.

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.

We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

• You’re a great host ensuring your guests enjoy a safe and memorable stay;

• You oversee the well-being of our guests from check-in to check-out.

• Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians.

• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities.

• You are a great customer service ambassador, go the extra mile to ensure maximum customer satisfaction.

• You demonstrate regular attendance and punctuality.

• You are a team player; your social skills ensure teamwork that leads to daily tasks completion.

• You are a great communicator and ensure clear and smooth communication with other departments: Food and Beverage, Housekeeping, Maintenance.

• You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more.

• You enjoy a diverse, international work environment, have an inclusive and tolerant attitude towards different cultures

• You speak proficiently minimum 2 languages; English is a must.

• You’re flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job.

• You are a great colleague, not afraid to jump in to support other departments every now and then.

• You have a great work ethic, problem solver, motivated to find solutions.

• You enjoy working in a fast-paced environment, surrounded by a big team and motivated to reach internal targets.

• You are a hands-on person, ready to step in wherever needed.

WHAT MEININGER OFFERS

• Attractive salary and tax-free surcharges

• 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)

• 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Programs

• Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members.

• Growth and development opportunities as part of an internationally expanding organization

• A dynamic, diverse team

• The occasional opportunity to travel to support new openings or exchange programs

• MEININGER Staff Nights Program and discounts for your family & friends

• Employee events and team activities: M-Days, Winter party, team building events

• Pension scheme (bAV)

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE us here: MEININGER Hotel Amsterdam City West

Contact: Karyna Kondriianenko (Assistant Hotel Manager)

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