About Dyme:
Dyme is on a mission to put people in control of their finances. Our app helps over 1 million registered users track subscriptions, reduce bills, and manage spending effortlessly, all while building a profitable, fast-growing business. Every euro we save brings our users closer to financial freedom.
We combine smart technology with human expertise to make sure money flows in the right direction: back into our users’ pockets.
Why this role matters
Help steer the growth of one of the Netherlands’ fastest-growing fintech scale-ups. As Dyme’s Strategy & Operations Associate, you’ll bridge strategy and execution. You’ll lead a 15+ person freelance operations team, work directly with the CEO and COO on high-impact initiatives, and own the performance metrics that drive company growth.
You’ll dive deep into data, build and refine dashboards, optimise workflows, and create scalable processes. Your work will make Dyme more efficient today and set us up for long-term success.
What you will do:
- Lead and coach the operations team (15+ freelancers) in contract negotiations, insurance advice, and customer-facing services.
- Work directly with the CEO and COO to design and deliver strategic initiatives that improve user value and drive growth.
- Own and track key operational and financial metrics (OKRs) and report on progress to leadership.
- Build, maintain, and improve dashboards to monitor company performance.
- Analyse data (SQL, LookerStudio, Google Sheets) to identify trends, solve bottlenecks, and guide decision-making.
- Drive cross-functional projects with Product, Development, Customer Support, and Operations to streamline workflows.
What an average week could look like
No week at Dyme is the same. But this is how a week could potentially look like.
Monday – Review OKRs and dashboards with the COO, run SQL analyses for fresh insights, and share last week’s results in the all-hands. Jump on urgent operational cases like escalated contract negotiations.
Tuesday – Dig into operational data to spot trends or bottlenecks. Align with Product on process improvements and review ongoing contract proposals for quality.
Wednesday – Lead the weekly operations meeting, align on goals, and clear high-priority cases. Update OKR trackers and provide hands-on support for complex issues.
Thursday – Start with our Monthly Team Breakfast. Collaborate with the CEO on a strategic initiative, set up CRM campaigns to test a new business line, and built a QA dashboard for accuracy.
Friday – Ensure weekend operations are covered, close out any last-minute deliverables, and prepare next week’s priorities. Present your strategic initiative in the all-hands before wrapping up with Team Drinks :)
What we look for in this role:
We're looking for an analytical self-starter, who adapts and learns quickly.
- Competence over experience: At Dyme we believe that smart, proactive and engaged people can do anything they set their minds to. Don’t have years of experience? No worries. We invest in you, and make sure you get the tools and trust to grow.
- Experience: We value at least 1 year in a fast-paced working environment.
- Education: Academic or higher education, ideally in economics, finance, business, engineering, or another quantitative field.
- Data proficiency: Strong skills in Google Sheets, and experience with SQL and data analysis are essential.
What we Offer:
- A high-impact role with full ownership of operational and strategic outcomes.
- Fast-tracked career growth and direct mentorship from seasoned founders.
- Competitive salary, 25 paid days off, and top-tier equipment to set you up for success.
- A collaborative, driven team that celebrates wins together.
- The chance to directly improve the financial well-being of over a million people.
Join us at Dyme and become part of a team that’s revolutionizing personal finance while advancing your career in Business Operations!
Job Type: Full-time
Pay: €3.000,00 - €3.500,00 per month
Ability to commute/relocate:
- 1017 AK Amsterdam Centrum: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
