Digital Product Manager

Address:

Digital technology is disrupting the world, transforming the way we work and play. Companies across every sector can now offer customer experiences that would have been unthinkable just a decade ago. However, with every digital innovation, expectations creep that little bit higher. Customers demand greater convenience, a faster service, and a more human touch.

In FedEx Digital there is a passionate team of 1000+ digital, marketing and IT professionals, stretching from product managers to designers, developers to UX researchers and data specialists. A global team, based in Memphis, Amsterdam, and Bangalore. We develop FedEx digital solutions that enhance the customer experience with our transportation network.

That is where you come in. We are looking for a talented Digital Product Manager who can lead the way in defining what’s next for our customers through digital solutions. And support our mission to make supply chains smarter for everyone.

Location
 

Europe > Netherlands > Noord-Holland > Hoofddorp

The Job
 

Live for the Customer
Maintain a relentless focus on customer needs to ensure that every solution delivers tangible value and improves user experience and revenue impact.

Solve Problems at Scale
Tackle complex challenges with scalable solutions that enable growth and operational efficiency across markets, driving measurable business outcomes.

Value-driven
Conduct thorough market and competitive analysis to inform strategic decisions. Use data-driven insights to fine-tune offerings, improve product-market fit, and identify new revenue opportunities and translate this into a business case.

Solution Design
Build from the ground up. Translate ideas into practical, high-impact products designed to solve real problems for customers around the world.

Global Scale
Lead initiatives that scale efficiently across geographies, enabling global reach, unlocking new markets, and maximizing long-term commercial impact.

Your activities

Drive Product Strategy:

• Lead initiatives that unlock new opportunities for our customers

• Ensure our digital products evolve to meet user needs and deliver measurable impact.

• Collaborate with leadership and key stakeholders to inspire enthusiasm.

• Create business cases to secure necessary buy-in.

Delivery at speed:

• Collaborate across teams to quickly test, learn, and implement growth strategies

• Keeping FedEx ahead in a fast-changing industry

Evolve existing and build new digital products:

• Create best-in-class solutions for our customers worldwide

• Have impact on a large scale across the globe

This is not just another product role. It’s an opportunity to fully own the discovery and delivery of digital products and drive impact at global scale—supporting FedEx in its transformation into a digital-first company.

What we are looking for

• Bachelor's degree with a strong analytical component (master's degree preferred).

• 3-5 + years of relevant experience in Digital product development, with a proven track record of driving digital outcomes.

• A customer first design enthusiast with high creativity and global mindset

• Familiarity with customer facing (B2B) digital solution(s) on scale

• Ability to lead cross-functional teams and engage with stakeholders at all levels of the organization.

• Exceptional communication and interpersonal skills, with a strong ability to influence and drive change.

• Not afraid to work in a large $90Billion dollar company

• 40h/week and 1-2 days/week on site in Hoofddorp.

 
What we offer

• A challenging position in an international, dynamic working environment.

• An independent position with lots of responsibility.

• A true global environment with various digital disciplines around the world

• Working in a lean, agile environment.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.