What You Can Expect From The Work
On a daily basis, you'll be helping our fans via chat, email and phone, and you do this with great enthusiasm. In addition, you will be involved in:
Helping people is second nature to you; you are social and you can empathize well with others. You also possess the following qualities and competences:
At TicketSwap we don't only care about a competitive salary. We want you to be happy and healthy and get the best result possible, every single day! That's why we're offering a range of perks and benefits that we hope will help you reach all your goals and ambitions in life and enjoy every moment in and around the office.
Excited and ready to join our team?
Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we would love to build a diverse team. If you know you’ve ‘got what it takes’, but don’t meet every requirement for the role, we would still encourage you to apply.
TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs. 🚀
Click the button below and we'll get back to you as soon as possible! 💥
Proactive acquisition from 3rd parties is not appreciated.
On a daily basis, you'll be helping our fans via chat, email and phone, and you do this with great enthusiasm. In addition, you will be involved in:
- Fixing sellers' mistakes and finding ways to avoid this in the future;
- Achieving goals regarding customer satisfaction and productivity, in order to contribute to the company wide targets;
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Thinking about improving and automating processes within the support department.
Helping people is second nature to you; you are social and you can empathize well with others. You also possess the following qualities and competences:
- Exceptional proficiency in English, both written and verbal. Any additional languages are considered a plus;
- You are customer-oriented and have problem-solving skills;
- You are stress-resistant and embrace changes;
- You like a fast-paced, dynamic working environment;
- Customer service experience is a plus;
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You are available for 40 hours a week and you’re based in Amsterdam.
At TicketSwap we don't only care about a competitive salary. We want you to be happy and healthy and get the best result possible, every single day! That's why we're offering a range of perks and benefits that we hope will help you reach all your goals and ambitions in life and enjoy every moment in and around the office.
Excited and ready to join our team?
Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we would love to build a diverse team. If you know you’ve ‘got what it takes’, but don’t meet every requirement for the role, we would still encourage you to apply.
TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs. 🚀
Click the button below and we'll get back to you as soon as possible! 💥
Proactive acquisition from 3rd parties is not appreciated.