Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
As a Housekeeping Supervisor (f/m/d) you are responsible for supervising a team of room attendants and ensuring that the quality of the hotel is maintained and enhanced according to hotel policies, industry regulations, and hygiene standards.
What do we offer?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 4.
What are you going to do?
06:45 After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
07:00 You prepare the room lists for the Room Attendants, so they know what needs to be done.
08:00 The first Room Attendants arrive and once the team is complete you do the briefing including all details of the day. Once everyone is good to go, you walk around the hotel to check if there are any other details that need to be taken care of, and to keep an eye on your team.
10:00 Time for a short break with the team.
11:00 Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00 Enjoy your lunch with colleagues from other departments.
12:30 Still some rooms are pending to be checked and to see if they meet the quality standards we set.
14:30 You make sure everything is done and prepare the handover for the evening shift.
15:00 Time to go home!
What are we looking for?
- Your goal is to give every guest an “Extraordinary” experience;
- You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
- You are a hard worker who is flexible in terms of working days, you have an eye for detail, and you see a challenge in every situation;
- You fluently speak and write English; a second language is an advantage;
- You have experience in leading a team in the housekeeping department;
- You like to exceed guests’ expectations and you have a positive attitude.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.