Insurance Risk Analyst

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

We're looking for an experienced Insurance Risk Analyst who will help lead the risk coordination for all our protection products globally to ensure they scale safely, consistently, and in line with risk appetite. They will act as the day-to-day owner of cross-functional risk management to enable the safe scaling and running of protection products including governance and exposure tracking.

Key responsibilities

Product Scaling Support

• Act as the embedded risk lead for new product launches and commercial scaling

• Translate legal, tax, and compliance requirements into actionable product rules and flows

• Coordinate go-to-market risk deliverables (e.g. eligibility, pricing guardrails, control steps)

• Identify and pre-empt risks that could delay launches or create exposure

Cross-Functional Ownership

• Serve as the primary Risk liaison across Commercial, Product, Legal, Finance, Compliance, and Ops

• Drive alignment on approvals, risk ownership, escalation paths, and defensible decision-making

• Support international expansion and partner onboarding from a risk and compliance perspective

• Ensure operational processes reflect risk decisions and are traceable across systems and teams

Product Risk Oversight

• Own the implementation of product-level risk appetite, limits, and monitoring logic

• Maintain visibility of in-life exposure, control performance, and risk indicators

• Flag emerging risks and coordinate mitigations or escalations where needed

• Represent the second line in ongoing product operations and change processes

Governance & Monitoring

• Maintain risk appetite statements, thresholds, and control maps

• Track key risk metrics (claims, cancellations, limits) and surface variances or breaches

• Lead and document incident reviews, remediation actions, and post-launch health checks

• Support risk governance forums and working groups with structured inputs and updates

Reporting & Documentation

• Prepare inputs for dashboards, steering packs, and audit requests

• Maintain a traceable log of product changes, risk sign-offs, and decisions

• Ensure governance materials (SLAs, eligibility, pricing assumptions) are complete and current

• Contribute to scalable risk documentation practices for future product lines

Reinsurance & Capital Strategy

• Support the Insurance Risk Manager in the design and implementation of risk transfer strategy

• Includes engagement with reinsurance brokers, reinsurers and internal stakeholders such as finance

Stakeholder Engagement

• Support team interactions with key functions such as Product, Finance, Legal, and Compliance

• Help prepare inputs for stakeholder updates, working sessions, and governance forums

• Assist in summarising risk findings, decisions, and open issues for internal communications

• Build confidence engaging with cross-functional teams through clear, well-prepared contributions

Learning & Growth

• Build core skills in risk analysis, exposure monitoring, and product governance

• Contribute to well-scoped workstreams under the guidance of more senior team members

• Gain exposure to product launches, risk reviews, and cross-functional coordination

• Learn from a supportive team environment with access to hands-on coaching and development opportunities

Requirements of special knowledge/skills

Risk Management

• Exposure to reinsurance or risk financing is a plus

• Supports data prep and research for safe scaling and monitoring

Process & Governance

• Detail-oriented; supports documentation and QA

• Assists in maintaining control logs and governance records

Cross-Market Exposure

• Interest in learning global market practices

• Able to research and summarise differences in local norms

Communication & Influence

• Comfortable presenting to risk and commercial audiences

• Developing confidence in stakeholder interactions and narrative building

Ownership & Impact

• Takes initiative within defined workstreams

• Seeks ownership of distinct deliverables and development opportunities

Mindset & Behaviours

• Curious, eager to grow, and proactive in upskilling

• Brings energy and structure to problem-solving

• Comfortable in a scaling, fast-evolving team

Education and Knowledge

• 4- 7 years in an analytical role, ideally in insurance, compliance or risk modelling

• Experience with protection, assistance or high-volume claim products a plus

• Bachelor's degree

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office to in the heart of Amsterdam

• 29 days’ paid holiday plus bank holidays

• On-site meals, coffee, and snacks, including healthy and vegan options

• Health & well-being benefits such as mental health support, access to health insurance, etc.

• Employer contribution pension

• Industry-leading parental leave and adoption leave

• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent

• Great discounts on accommodation, car rentals and other group benefits

• Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

• Hybrid Working (NL): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Equal Opportunity at Booking

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening