Logistics Trade Program Analyst

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

You will ensure compliance and consistency with Intuitive Surgical policies, processes and regulatory requirements within the import and export operations

Roles and Responsibilities:

• Perform customs classifications for our entire range of products and parts thereof, ensuring proper substantiation of these classifications.
• Provide day-to-day operational classification support for upcoming shipments.
• Willing to learn determination of the origin of our products and parts.
• Maintain and improve the master classification database.
• Support ongoing development of the Customs process, procedures, internal controls, and analytics that will contribute to the ongoing compliance management to ensure legal requirements with Customs authorities are met.
• Responsible for ensuring resolution of various inquiries and requests from service providers (e.g. Brokers, Freight Forwarders, etc.) and clients, to resolve global issues associated with HTS and ECCN classification.
• Responsible for customs and trade operations support in EMEIA locations.
• Create and maintain the 100% recordkeeping master file.
• Reconcile the recordkeeping for completeness. Follow up with the internal and external stakeholder if required.
• Identify and implement improvements that will smoothen our processes and increase compliance.
• Perform pre- or post-entry audits related to entry declaration, forwarders/ brokers, other logistics service providers and suppliers. Follow up with appropriate corrective action and make corrections when non-compliance is identified. Responsible for Post Entry Amendment program.
• Publish the Key Performance indicator (KPI) & support broker KPI.
• Assist with special projects including country of origin, HTS classification for new product launch.
• Collect, compile, and analyze data and provide summaries and observations to the manager.

• Performs other duties, tasks, or responsibilities as assigned.
• Proficiency in data gathering, quantitative and qualitative data analysis, and linking business
• Interact with IT and Center of Excellence (COE) to streamline and improve import/ export data for compliance; provide justification, business requirements, development, and assist with testing and solutions implementation.

Qualifications

Required Knowledge, Skills, and Experience:

• Minimum 3 years of experience in trade & customs compliance experience is preferred.
• Master’s degree in international trade or similar.
• Licensed Customs Broker or similar professional trade certifications.
• Proficient in English language – verbal and written.
• Detail-oriented and highly organized.
• Direct experience and knowledge of Trade Compliance principles (HTS classification, customs valuation, incoterms, license and permits, country of origin)
• Experience managing Logistics Service Providers and/or Compliance Consultants.
• Strong analytical skills, critical thinking, and problem solving.
• Ability to multi-task with strong prioritization skills to effectively manage workload.
• Strong interpersonal skills with the ability to effectively work in a team environment.
• Work effectively both independently and collaboratively.
• Proficient in the use of Microsoft Suite (excel, word, PowerPoint, Visio)
• Demonstrated ability to deliver creative and practical solutions to solve logistics and trade compliance issues.
• Excellent communication skills, verbal and written.
• Excellent time management skills.
• Some business travel (~10%) will be required.
• Ability to manage multiple cross-functional and cross-organizational projects.

Preferred Skills and Experience

• Harmonized tariff classification working knowledge must have.
• Willingness to learn the substance of the work associated with the Global Logistics Compliance to provide superior support.
• Work experience with customs brokers or freight forwarders.
• Experience in SAP S4/ HANA and related transactional and outputs are preferred but not mandatory.
• Eager to learn and perform other task, which needs to be run the regions smoothly.
• Understanding and experience with the medical device industry.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.