About JD Logistics
JD Logistics, part of JD.com, is a global leader in technology-driven supply chain and logistics solutions. We are committed to delivering excellence through innovation, efficiency, and a customer-centric approach. Our smart logistics network ensures seamless operations, and our success is built on strong leadership, cutting-edge technology, and a relentless focus on continuous improvement.
The Role
We are looking for a dynamic and results-driven Outbound Supervisor to oversee our outbound logistics processes in Rotterdam. This role is pivotal in ensuring the smooth execution of order fulfillment, timely dispatches, and operational efficiency. If you are a hands-on leader with a passion for logistics and team development, we want you on our team!
Key Responsibilities
Supervise daily outbound operations, including order picking, packing, loading, and shipping, ensuring accuracy and on-time delivery.
Lead, train, and motivate a team of warehouse associates, fostering a culture of accountability, safety, and high performance.
Conduct shift briefings to align the team with daily targets, KPIs, and company standards.
Optimize resource allocation (staff, equipment, and inventory) to meet fluctuating operational demands.
Monitor and enforce compliance with safety, quality, and security protocols.
Track and analyze KPIs (e.g., order accuracy, dispatch times, productivity) to drive continuous improvement.
Troubleshoot operational issues promptly to minimize delays and maintain workflow efficiency.
Collaborate with cross-functional teams (transport, inventory control, customer service) to achieve business goals.
Maintain accurate records of shipments, inventory movements, and operational reports.
What We're Looking For
Experience: 3+ years in warehouse, logistics, or production operations, with at least 1 year in a supervisory role.
Skills: Strong leadership, communication, and problem-solving abilities.
Technical Proficiency: Familiarity with Warehouse Management Systems (WMS) and Microsoft Office.
Mindset: Data-driven, adaptable, and focused on process optimization.
Language: Fluency in English (written and spoken), Chinese is highly preferred.
Desirable Experience
Background in e-commerce, retail logistics, or high-volume distribution centers.
Knowledge of Lean or Six Sigma methodologies.
Experience with automation or robotics in logistics.
Why Join JD Logistics?
Be part of a global logistics leader at the forefront of innovation.
Work in a fast-paced, tech-driven environment with cutting-edge tools.
Career growth opportunities within a rapidly expanding company.
Competitive salary, benefits, and a collaborative team culture.