MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.
We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.
People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together.
With immediate effect, our Logistics department is looking for a:
Quality Assurance Referent
Medical Devices
(based in Amsterdam)
The OCA Logistics Department ensures the international supply chain - and provides logistics and technical support to the MSF-OCA medical humanitarian programs conducted in the various project countries.
The OCA Logistics department consists of several main units, including the European Supply Centre - Amsterdam Procurement Unit (ESC-APU), the Field Support Unit (FSU - Operational Logistics, Technical Logistics & Field Supply Chain Management), the End-To-End Supply Chain Excellence Unit (E2ESC), and newly established Quality Assurance & GDP-Compliance Unit (QACU). ESC-APU is responsible for sourcing, procurement and processing the orders for supplies from some 26 project countries in accordance with the Service Level Agreements. The FSU includes a wing centered around supporting the country programs in terms of Operational Logistics and Field Supply Support and a wing focused on Technical Logistics support. The E2ESC Excellence Unit ensures pertinence and facilitates continuous improvement of the End-to-End Supply Chain performance, strategies, processes and practices. QACU ensures that MSF-OCA meets the applicable regulatory requirements and notably those in relation to the Good Distribution Practices (GDP) Guidelines, and responsible for performance of the organization’s quality assurance, expert advice and support regarding quality assurance and the procurement of pharmaceuticals, medical devices and specialized food products.
This position is part of the Quality Assurance & GDP-Compliance Unit.
Main objectives
You are responsible for expert advice and support with regard to quality assurance and the procurement of medical devices.
Job responsibilities
Product assessment: You validate sources of supply (source = combination product/legal manufacturer) in compliance with MSF and international directives and standards.
You maintain the various databases and technical documents, ensuring that the product and legal manufacturer data, technical documentation and validation status is accurate.
You are part of the MSF network of QA referents. You represent the Operational Centre Amsterdam (OCA) and work in close collaboration with OCA medical product specialists, Tactical Procurement Officers, your QA counterparts in other MSF European Supply Centres (ESC), the International QA Coordinator for Medical Devices, Regulatory Affairs Pharmacists, stock managers, GDP team, other internal stakeholders and suppliers.
You monitor and evaluate the quality of medical devices that will be and has been delivered to the country programs by ensuring adequate documentation and adherence to the relevant procedures and policies.
You provide expert advice and technical support to facilitate the procurement and supply chain processes. You keep yourself educated with legislation in the various areas of your expertise.
Regulatory intelligence: You follow-up the implementation of (among others) the MDR/IVDR to anticipate product discontinuation and propose adaptation of the qualification scheme and database accordingly.
Specific tasks
Validate sources of supply (product/legal manufacturer combination) in compliance with regulatory directives and MSF standards.
Maintenance of the associated technical and QA related documentation of procured medical devices in the MSF internal documentation repositories and databases.
Advice and support to tactical procurement specialists with regard to sourcing strategies.
Focal point for quality alerts, which includes recalls, field safety corrective actions and internal complaints, in conjunction with ESC counterparts, OCA product specialists, TPS, stock manager and International QA Coordinator for Medical Devices.
Provide valid and appropriate documents/screen data for the pre-clearance of cargos for the National Regulatory Authorities.
Define and update validation procedures and standards produced in collaboration with the OCA product specialists, medical working groups and International Coordination.
Keep up-to-date technical knowledge and expertise related to sector and product developments through continuous professional development, participation in conferences and industry fairs.
Participation in internal and intersectional projects validated by MSF OCA.
Candidate Profile
MSc / University degree in biomedical sciences, natural sciences or health sciences: nursing, pharmacy, public health, quality management or similar in conjunction with relevant medical device industry experience.
At least 3 years of work experience in medical humanitarian sector and/or expertise in the area of medical devices including knowledge in the ISO 13485, MDR/IVDR (Quality Assurance, Regulatory Affairs or similar).
Practical knowledge of humanitarian medical procurement highly desirable.
Strong interpersonal skills.
Flexible and collaborative team worker.
Proactive and self-motivated.
Excellent communication and facilitation skills within a global organisation.
Willingness/readiness to travel in Europe.
Proficiency in English (written and spoken).
We Offer
An exciting position within a stimulating, professional working environment in a major international organisation.
A Dutch employment contract is offered, based on 40 hours per week, with a preferred start date of 1 September 2025. The contract is for one year with renewal option, subject to good performance. This is a permanent position.
A gross monthly salary range between 4,875 and 6,711 euro depending on relevant work experience, based on a fulltime appointment.
Other benefits include:
30 days off (based on a full-time employment)
A premium free pension where MSF covers 100% of the monthly pension contribution
8% holiday allowance paid out with the salary in May
Discounted daily lunch at the office
Commuting allowance (terms and conditions apply) & work from home allowance
An environment that fosters diversity, with colleagues from around the world representing various cultures and background
Annual personal development budget
L&D will support you with a variety of learning and development opportunities with internal and external trainings and courses
To foster a healthy work-life balance we work with a remote working policy where you can work 40% of your weekly hours from home, 60% working in person in the office. Coming together at our office in Amsterdam allows us to have informal exchanges and chance encounters, share ideas more freely and solve challenges together in real-time.
Application
Are you getting excited by reading this vacancy? Do you recognise yourself in this profile and meet the requirements?
We welcome you to apply directly via the Apply button on this page and upload a letter of motivation + Curriculum Vitae (in English) as one combined document (only applications with motivation will be included in the procedure).
The deadline for application is 3 August 2025 at 23h59 CEST.
Selection will be by means of one or two interview rounds. A test/assignment is part of the process.
The recruitment process may start before the deadline for applications when we receive an interesting application.
Information
Are you interested in the position? And do you want further information about the position? Please send an email message to the following address, recruitment@amsterdam.msf.org.
If you are interested in this post and would like additional information about the recruitment procedure, the terms and conditions, and the organisation, please contact your recruiter Maša Petrović, Masa.petrovic@amsterdam.msf.org.
***No agencies please***