Overview:
We are seeking a proactive and technically skilled Quality Control Engineer to support incoming quality control processes for Fortinet network security products, including FortiGate, FortiSwitch, and FortiAP. This role involves guiding technicians, conducting hands-on testing, and collaborating with global engineering and quality teams to ensure product excellence.
Key Responsibilities:
• Support and guide QC technicians in performing IQC testing.
• Independently conduct IQC tests on Fortinet products, ensuring hardware and firmware integrity.
• Apply rework and upgrades to BIOS, OS, SMC, and CPLD components as needed.
• Prepare tested and approved units for final shipment to customers.
• Perform failure analysis and troubleshoot issues identified during testing.
• Prepare technical reports summarizing findings and recommend solutions to recurring problems.
• Communicate with engineering teams across regions and provide feedback to the Quality Management team.
Qualifications:
• 5+ years of experience in a related QA or quality engineering role.
• Strong sense of ownership, motivation, and initiative.
• Experience or familiarity with scripting languages (Python, Perl, Shell, SecureCRT is a plus).
• Comfortable working in Windows and Linux environments.
• Solid understanding of TCP/IP, routing, switching, and basic network security principles.
• Strong knowledge of computer architecture and network equipment.
• Familiarity with Fortinet or similar enterprise network security products.
• Diploma or degree in Engineering, Computer Science, or a related technical field.
• Ability to lift up to 50 lbs.