Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
The Team
Within the Strategy & Operations team, our mission is to drive longer term business direction, drive strategic business planning, improving operational efficiency and support execution of strategic priorities. This position's team serves as the backbone of our department, collaborating closely across global strategy teams, EMEA teams and Hub counterparts to drive business planning, prioritisation and strategic projects. With an integral position in the team, the role contributes significantly to the department's strategic growth, and overall success.
The Position
As the Manager Business Operations & Processes, you will play a critical role in ensuring the successful evolvement of and adherence to critical TH EMEA processes across the organization. You will manage the calendar of the most critical milestones as well as continuously seek improvements that contributes to driving the business forward, while working alongside cross-functional teams. Your work will be integral to achieving the TH EMEA organization’s objectives, driving business performance, and contributing to the overall success and future growth of the TH brand on a global scale.
Key Responsibilities:
Calendar Management: Coordinate calendar and key processes – Build the overview of key process and milestone calendar for TH EMEA, ensuring that LT and broader team pro-actively guide business forward
Coordinate the seasonal milestone calendar – Work with business peers to coordinate TH EMEA GTM calendar and process in partnership with TH EMEA teams to ensure deadlines are maintained and process is executed.
Coordinate and manage commercial governance process – Coordinate material and milestones to drive an in-time approach to commercial planning and governance. Ensuring timely delivery of PVHE requirements while ensuring value for TH EMEA LT. Work closely with TH Finance, TH Strategy and key TH stakeholders to continuously improve our accuracy and understanding of our performance
Support/design key process improvements – Drive continuous process improvements to key cross-functional processes by identifying, and addressing, potential challenges or bottlenecks and improvement opportunities. Identify process status and milestone quality, providing transparency to teams, ensuring continuous quality evolvement and opportunities for change
Cross-functional collaboration: Foster collaboration and communication between various teams and departments, ensuring effective coordination and seamless execution of cross-functional projects.
Note: Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.
Measures of Success
Stakeholder engagement & satisfaction: Stakeholder feedback, collaboration
Process adherence: Continuous process improvement, commercial governance milestone achievement, seasonal milestone achievement
Requirements
Minimum 5-7 years of experience in process management and design (or similar) within a fashion, retail, or consumer goods environment.
Proven expertise in process optimization and calendar management.
Demonstrated ability to design and implement end-to-end process plans that drive alignment, clarity, and operational efficiency across cross-functional teams.
Strong stakeholder management skills, collaborating effectively with TH EMEA, Hub teams and Global teams to ensure timely execution of key initiatives
Proven ability to write clear communications to facilitate timely and efficient project delivery across cross-functional teams.
Highly adaptable and proactive, thriving in a fast-paced, evolving retail environment.
Strong results-driven mindset, with the ability to balance short-term commercial needs with long-term strategic planning.
Strong understanding of how to solve complex problems and critically assess the solutions required
Fluency in English
Masters's degree in business, engineering, management or similar
Your Wellbeing is Our Priority
In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.
Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs
Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy
Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
Be at the forefront: stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts!
Check out our Amsterdam Campus here.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
