Freedom24 is the investment platform of Freedom Holding Corp. (NASDAQ: FRHC), a global financial group with over 400,000 clients worldwide. Our platform gives access to more than 1 million financial instruments, including stocks, bonds, ETFs, and options.
We are expanding our presence in the Netherlands and are currently looking for a Relationship Manager in Amsterdam to work with Dutch-speaking retail clients. This is a great opportunity for someone passionate about investments who wants to grow.
You will serve as the first point of contact for our Dutch-speaking clients, providing high-quality service and helping them get the most from our investment platform. You'll be part of a growing and ambitious team with real opportunities for career development.
Responsibilities
Act as a primary contact for Dutch-speaking clients: support onboarding, answer product and platform questions, and resolve inquiries;
Present our investment platform and services to new clients during introduction calls;
Build strong, long-term relationships with clients and ensure their satisfaction;
Identify client needs and offer appropriate investment-related guidance;
Stay informed about financial markets and communicate relevant updates to clients;
Maintain accurate client records and assist with operational tasks;
Collaborate with internal teams (support, sales, product, compliance) to deliver smooth service;
Collect and share client feedback to improve service and processes.
Requirements
Fluent Dutch to communicate with local clients;
Fluent English for internal communication;
2+ years of experience in a financial services or brokerage company, ideally in a B2C client-facing role;
Candidates with strong Customer Support experience in investment-related topics are welcome;
Genuine interest in financial markets (e.g., follows financial news, invests personally);
Excellent communication and interpersonal skills;
Problem-solving mindset and a strong customer-oriented approach.
Conditions
A key role in an ambitious and fast-growing international company;
Competitive salary with performance-based quarterly bonuses;
Partial reimbursement of private health insurance;
Dynamic work environment with exposure to global financial markets;
Professional and personal development alongside experienced financial professionals.
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