In a nutshell
As an engineer with experience in Salesforce and other technologies such as Java, Python, or TypeScript, you’ll join our Customer Success (CS) team to identify customer issues early and deliver fast, effective solutions, whether through our human or AI agents, or improved in-app self-service options. You’ll collaborate with passionate peers to build intuitive, maintainable user-facing products, making pragmatic technology choices based on context rather than preference. Your work may span initiatives such as codifying our third-party contact center solution to strengthen Salesforce reliability or optimizing Python-based classification systems to improve performance and accuracy. With a strong analytical background and product mindset, you’ll take ownership of projects end-to-end, working across teams to drive solutions while challenging the status quo and pushing yourself and others to new heights.
Tricks of the trade
- Ownership: Take ownership of projects, grow, and work collaboratively with your colleagues, users and other stakeholders to get things done.
- Development: Design, test, and refine core operations with a creative, analytical approach, while driving RFCs and delivering new features with a focus on quality and simplicity
- Problem-Solving: Challenge and refine business requirements from a technical perspective, identify problems and missing capabilities and fit them into the greater picture.
- Mentorship: Review designs and code of teammates, share knowledge, coach and mentor others
- Support: Support existing products and work with other developers to resolve incidents, including occasional on-call shifts
- Our Tech: Service Cloud (Service Cloud, DX & Unlocked Packages, Apex, LWCs), Java 21 (Maven, Spring, Reactor), Python, Typescript, RabbitMQ, Kafka, PostgreSQL, MongoDB, AWS, Kubernetes, Github, Grafana, Datadog
We are looking for
- Bachelor’s or Master’s Degree in Computer Science, Software Engineering or a related technical field.
- 2+ years of professional experience with Salesforce implementation
- 4+ years of development experience with non-Salesforce tech stacks e.g. Java, Typescript, SQL, Python
- Strong knowledge of Salesforce (Apex, Lightning LWC, Salesforce DX with unlocked packages)
- Experience bridging technology gaps and solving problems across multiple technologies
- Solid software engineering practices: version control, testing, observability, access and data management
- Strong analytical and conceptual skills to analyze tradeoffs and design optimal configuration/composition vs customization/code solutions
- Your English skills are on point (no Dutch required)
Bonus Points
- Experience with or interest in CI/CD, ML, data analysis, databases, SRE
- Experience in working in a dynamic/fast-paced environment and/or with a long-term product vision
- Relevant Salesforce Certifications
Picnic Perks
✍🏼Every expert was once a beginner!
You’ll get plenty of opportunities to challenge yourself and grow, including the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. We also offer free professional weekly language courses.
💡Make a difference
You’ll work in an awesome startup environment with the freedom to drive your own projects and create a visible impact.
Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place!
🫱🏼🫲🏾Teamwork makes the dream work
With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!
🍎You are what you eat
You’ll get freshly prepared, healthy lunches and snacks (with plenty of vegetarian, vegan, and halal options). Coffee snob? Don’t worry, our amazing Picnic barista has you covered.
🚴🏽Stay healthy
Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials.
There are plenty of sports communities and events to get involved with, from tennis to yoga, to climbing!
🔋Attractive package
We offer competitive compensation and a pension plan that looks out for your future self, as well as 25 vacation days per year, so you can recharge your batteries
🌍Benefits for expats
It can be daunting starting a new job AND moving to a new country. That’s why we offer lots of support for our many expat colleagues, including:
Relocation package: If you join Picnic from abroad, we’ll cover your trip to Amsterdam, sponsor your Visa, and offer you a month of accommodation while you settle in (as long as regulations allow).
In the Netherlands, we offer support with your first tax report as well as arranging the 30% ruling.
From health insurance to living arrangements to pet passports, there are always colleagues who’ve faced the same challenges and are more than happy to help!
