We are looking for a skilled and motivated professional to assist the FSE Fraud team as an Anti-Fraud Officer for a duration of up to 9 months.
As part of 2nd line of defence the Anti-fraud Officer advises and challenges businesses entities in their activities ensuring external fraud risk for our customers and ING is managed effectively. In the role of Anti-fraud officer you understand the balance between a smooth customer journey in relation to fraud controls. In addition, you understand how internal fraud management is vital to keep ING safe and secure. Working risk based is firmly embedded in your DNA. You have good understanding of the fraud threat landscape and know exactly how to translate key insights into advise to business. You have the social skills to challenge stakeholders in a constructive manner, based on facts, and aimed at strengthening ING’s fraud control environment. You understand fraud risk management is part of our business and therefore you work in close cooperation with our 1st line business partners, adding value, and ensuring that fraud risk is properly managed.
The objective is to ensure that business strategy and Fraud management implementation are aligned on an ongoing basis taking into account applicable security threats, market best practices, risk appetite and cost targets.
The Team
Why join us? Joining the FSE Fraud team as an Anti-Fraud Officer offers a unique opportunity to gain hands-on experience in a dynamic, high-impact environment. Here’s why this assignment can be especially valuable:
Work at the forefront of fraud risk management in an international banking context, where your insights directly contribute to protecting ING and its customers.
Gain deep exposure to the Wholesale Banking domain, including cross-border coordination and complex fraud case management.
Develop your skills in advising, challenging and influencing stakeholders, while learning how to strike the balance between customer experience and robust fraud controls.
Expand your knowledge of fraud prevention, detection, and response strategies, working closely with both 1st and 2nd line of defence functions.
Collaborate with a multidisciplinary team of fraud experts, legal advisors, investigators, and business units across different countries.
Enhance your strategic thinking and risk-based working approach, as you help align fraud risk management with ING’s business goals.
This role is ideal for professionals who are eager to deepen their expertise in fraud management, enjoy solving complex problems, and thrive in a collaborative and learning-driven environment.
Roles and responsibilities
This STA will focus mainly on the following activities within the Wholesale Banking domain:
Advises WB entities on fraud management capabilities focused on Prevention, detection and response
Monitors fraud events across ING, is actively involved in the Lessons Learned process and facilitates its cross border sharing and implementation
Challenges WB entities in a constructive manner when fraud control environment is lacking controls or when changes in the threat landscape are not properly addressed
Monitors the implementation of key controls and oversees issue and event management across business units
Identifies control weaknesses and tracks remediation plans when fraud risks exceed the defined risk appetite.
Coordinates internal and external fraud investigations while maintaining an advisory role for the business.
Manages and nurtures relationships with key internal and external stakeholders involved in fraud management.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
What are we looking for?
Have strong analytical, problem-solving and data interpretation skills
Excellent communication skills, persuasiveness and strong influencing skills
Focus on risks and provide credible challenges
Learn quickly and execute tasks effectively, gaining expertise in relevant areas
Passionate about and well-experienced in the world of fraud management and investigations
Work independently and collaborate with various stakeholders.
Be fluent in spoken and written English, with good drafting skills.
Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
Questions?
Contact Amsterdam, R.F. van (Ron) [email protected] the hiring manager for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
