Sales & Marketing Coordinator

Additional Information: This hotel is owned and operated by an independent franchisee, VCA hospitality management, LLC The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary
The Sales & Marketing Coordinator will be responsible for executing on-property sales and marketing strategies designed in collaboration with the Director of Sales & Marketing. This role will act as the primary liaison between the hotel and clients, ensuring the implementation of campaigns, lead follow-up, coordination of site inspections, and management of key metrics. The position requires proactivity, a strong commercial mindset, and a willingness to learn and apply Marriott’s sales and marketing platforms.
. On-Property Sales Execution
– Attend to and follow up on leads received through emails, on-property requests, and Marriott platforms (Opera, GXP, MGS, among others).
– Coordinate and conduct site inspections and property presentations for clients, agencies, and corporate partners.
– Assist in the preparation and follow-up of proposals, contracts, and negotiations, in coordination with the Director of Sales & Marketing.
– Maintain constant communication with Front Desk, Housekeeping, and Food & Beverage to coordinate experiences for corporate clients, groups, and events.
2. Metrics & Reporting
– Monitor sales and marketing metrics through Marriott platforms (Opera, One Yield, MRDW) and provide weekly reports to the Director of Sales & Marketing.
– Measure and analyze the ROI of local campaigns, promotions, and special packages.
– Prepare performance reports using Opera and Excel, ensuring accuracy of information shared.
3. Local Marketing & Communication
– Coordinate photo sessions and content creation on property, aligned with the Courtyard Culture and Marriott brand standards.
– Support the execution of digital and social media campaigns at the local level.
– Keep marketing and sales calendars updated, ensuring the execution of all planned activities.
4. Relationships & Networking
– Represent the hotel at local events, trade shows, and networking activities.
– Build and maintain strong relationships with travel agencies, corporate clients, and strategic partners in Aruba and the region.
– Serve as the primary on-property contact for clients and prospects, ensuring a personalized service experience.

This company is an equal opportunity employer.

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At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.