IT Configuration Manager | ServiceNow/TOPdesk & CMDB | Rotterdam | 26 – 32 hours/week

Are you ready to take ownership of Configuration Management in a complex enterprise IT environment?

As an IT Configuration Manager, you’ll play an important role in ensuring data integrity and operational excellence within ServiceNow, while shaping how IT services are structured, automated, and managed.

About the role

As IT Configuration Manager, you will:

• Manage, automate, and execute the full Configuration Management process.

• Own the design and lifecycle of the CMDB and Common Service Data Model (CSDM).

• Collaborate with IT teams to align data with service modeling, reporting, and automation needs.

• Perform audits, monitor data quality, and continuously improve processes.

• Work closely with IT Asset and Software Management teams to ensure accurate integrations and usage insights.

This is a great opportunity within an international IT landscape, where you’ll have the chance to work on cutting-edge automation and service management practices.

About you

– Bachelor’s or Master’s degree, or equivalent professional experience
– 5+ years’ experience as a Configuration Manager in enterprise environments
– Strong expertise with ServiceNow/TOPdesk CMDB and CSDM
– ITIL v4 knowledge (certification preferred)
– Experience with ServiceNow ITSM, Discovery, and automation/integration of data sources
– Excellent English communication skills (C1/C2); Dutch is a plus

About Levy

Since 2000 we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 2500 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.