Customer Success Manager Amsterdam
For a fast growing SaaS player in the hospitality/retail sector, we are looking for a Customer Success Manager who thrives on customer contact, onboarding, and building long-term relationships. You will join a dynamic, international team and work closely with support, product, and operations teams to make customers truly successful.
What will you do?
- Guide customers during onboarding and ensure adoption of our platform
- Build strong relationships and maximize customer satisfaction
- Collaborate with internal teams to gather feedback and drive improvements
- Identify opportunities and translate them into concrete actions for customers
What do you bring?
- Fluent in German & English
- At least 1 year of experience in Customer Success, Onboarding, or Account Management
- Experience in a SaaS or tech-driven environment
- Bonus: experience in hospitality, retail, or POS/booking systems
Why you dont want to miss this:
- Salary: 40.000 + uncapped bonus
- Remote work 3 months per year
- Beautiful office in the Adam
- Daily restaurant-quality lunch prepared by an in-house chef
- Growth oppurtinites
Curious? Apply now!
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