Industrial Control Systems Engineer

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as an Industrial Control Systems Engineer.  In the ICSE role, you will have an opportunity to work alongside a dynamic team of industry professionals across the Information Technology (IT), Operational Technology (OT) and Critical Environments (CE) spectrum within Microsoft 24x7x365 mission-critical datacentres.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ICSE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Copilot, Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacentres in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacentre design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Responsibilities:

• Maintaining ICS (BAS/BMS/EPMS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the datacentres.
• Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
• Managing, servicing, and governing Microsoft’s electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft’s 24x7x365 mission-critical datacentres.
• Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacentre monitoring and controls. 
• Empowering a culture of safety and security in global datacentre operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.
• Developing positive working relationships with internal teams and external stakeholders.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, service engineering, or systems engineering
  OR equivalent experience.

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor’s degree or applicable field experience with building automation/mechatronics in Electrical or Mechanical Critical Environments
• Experience in an operational, mission-critical, 24x7x365 facility
• Experience in the design and/or commissioning of Industrial Controls Systems (BMS/BAS/EPMS) in datacentre critical environments including the Modbus and BACnet protocols.
• Knowledge of IT/OT systems including server and network technologies and familiarity with working in a virtual environment.
• Experience with the operation and maintenance of building electrical systems (Power distribution and related controls systems) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems)
• Project management experience with a focus on agile methodologies.
• Knowledge of construction techniques and terminology including the ability to read and interpret schematics, construction drawings and documents is essential.
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources and adapt to changing priorities.
• Proven ability to deliver projects on-time and adherence to deadlines.
• Provide meaningful and timely reporting for weekly success metrics.
• Established understanding of Electrical Power Monitoring Systems (EPMS) and/or Building Automation Systems (BAS), and/or Battery Monitoring Systems (BMS)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.