Who we are
XXLhoreca (Juma International B.V.) is a dynamic, healthy B2B e-commerce business for professional kitchen appliances and merchandise. Founded in 2014 in Wormerveer/NL, we are the market leader in the Netherlands and are now expanding into neighbouring countries. We take pride in having won the Newport.Takkt Group as an investor (2019), hence offering you a great environment to grow and develop your professional career.
Please check-out our Newport page www.newport.takkt.de/en/home/ and our company page www.xxlhoreca.com.
Your tasks
- Make our customers happy - every day - by supporting them on the phone, via chat and email across a broad range of topics:
- Providing pre-sales orientation
- Preparing offers
- After sales service such as arranging on-site installations, warranty and maintenance cases
- Play an active role in developing the French shop and its product offering
Your profile
- Experienced in a customer service, sales or similar role
- Excellent French skills (spoken / written)
- Strong communication and social skills
- Independent and proactive work attitude, solution-oriented
- Highly level of personal accountability
- Hands-on, down-to-earth, getting-things-done mentality
We offer
- A versatile position in a dynamic working environment with a flat hierarchy and lots of room for your own personal initiative
- An international network of like-minded eCommerce businesses in our Newport group for a steep learning and development curve
- A great bunch of enthusiastic people
- A simply fantastic city
What do you get from us?
- A motivated and ambitious team in an educational environment
- Hybrid work (partly from home and from the office)
- Travel allowance 0.21 cents per km (for at least 10km daily commuting), or coverage of train costs
- Flexible starting hours between 08:30 and 09:00
- 21 paid holidays (full-time base)
- Full-time job (40 hours)
- Salary: €2,000.00 to €2,300.00 /month
Job Type: Full-time
Pay: €2.500,00 - €2.650,00 per month
Ability to commute/relocate:
- Amsterdam: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 1 year (Required)
- sales: 1 year (Required)
Language:
- French (Required)
Work Location: In person
Expected Start Date: 01/09/2025