Are you passionate about driving operational excellence and continuous improvement?
We’re looking for a proactive, data-driven Operational Chain Manager to join our Operations team.
In this key role, you’ll be responsible for optimizing end-to-end processes, implementing performance management practices, and leading operational change initiatives. You’ll help ensure we meet both internal and external standards, including ISO certifications, while fostering efficiency and cross-functional collaboration.
If you’re a strong communicator, highly organized, and motivated by building impactful partnerships across teams—this could be the opportunity for you.
We are seeking candidates to work in our Zaltbommel, Netherlands EU Headquarters.
Job Responsibilities
As Operational Chain Manager, you’ll lead efforts to strengthen our operational performance through a mix of data analysis, process improvement, and quality management.
Key responsibilities include:
KPI Reporting & Dashboards
Develop and maintain KPI reports and dashboards to deliver clear insights into operational performance
Identify deviations and opportunities for improvement through data analysis
Continuous Improvement
Organize and lead regular Continuous Improvement meetings across the organization
Ensure effective follow-up and execution of improvement initiatives
Process Mapping & Automation
Map end-to-end operational processes (e.g., using BPMN or equivalent methods)
Initiate and support process automation projects to drive efficiency and scalability
Quality & Certification Management
Lead and maintain ISO certifications, including ISO 9001 (Quality), ISO 27001 (Information Security), and ISO 14001 (Environmental Management)
Manage documentation, internal audits, and ongoing compliance activities
Operational Readiness
Ensure new products, services, and initiatives are fully operationalized within the Operations teams
Apply ITIL best practices to structure and manage operational processes effectively
Requirements
Education & Experience:
Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
Minimum of 5 years of experience in a similar operations or process improvement role.
Proven experience with KPI reporting, process modeling, and change management.
Skills & Competencies:
Lean Six Sigma Black Belt certification (Strong preference).
Solid knowledge of and experience with ITIL (required).
Familiarity with ISO 9001, ISO 27001, and preferably ISO 14001.
Strong analytical skills and the ability to translate data into actionable improvements.
Skilled in stakeholder management with strong communication abilities.
Structured, hands-on, and results-oriented mindset.
Highly motivated team player, with a positive attitude and passion to build a business.
What We Offer
Working with Cyclomedia has benefits! The benefits go beyond assisting others and helping make the world a greener place. Below are just a few of the additional benefits of joining our team.
A key position with direct impact on operational excellence and performance.
A dynamic and forward-thinking organization focused on continuous improvement and innovation.
Opportunities for personal and professional growth in an international environment.
We provide a competitive compensation package, including benefits and paid time off, tailored to the standards and regulations of your country of employment. Additional details will be shared during the interview process.
A collaborative and fun team of over 400 from many different countries.
About Us
Cyclomedia’s team helps make the world safer, greener, more accessible, and smarter!
With over 40 years of proven experience capturing street level imagery in different environments, Cyclomedia develops, builds, and operates the world’s most advanced mobile mapping systems. A combination of sensors ranging from cameras and LiDAR scanners to state-of-the-art positioning systems captures, measures, identifies and maps areas in the United States and Europe.