Front Office Supervisor (English)

NO THREE-PIECE SUIT, BUT 3X THE FUN
ARE YOU OUR NEW FRONT OFFICE SUPERVISOR?

Working at the coolest spot in Amsterdam? That’s what you’ll find at Stayokay Amsterdam Vondelpark. Right in the middle of the park, you’ll find our biggest hostel, including The 5th, a restaurant with an open kitchen and delicious food.

Are you excited to be the first point of contact and ready for a diverse challenge? Then we’re looking for you! Stayokay Amsterdam Vondelpark is immediately hiring a Front Office Supervisor.

You are...

• going to work with PMS, our reservation system, making sure our 574 beds are filled every day.
• going to solve guest issues before they even feel like complaints. Easy!
• going to closely collaborate with two other supervisors and a great team of receptionists, motivating and supporting them along the way.
• going to communicate with housekeeping, F&B, and of course, the technical team.
• going to roll up your sleeves for the occasional light cleaning tasks if needed.
• going to manage reservations, handle last-minute changes and take on supervisor tasks like you’ve done it all your life.
• going to act as shift leader, ensuring the front office runs smoothly and taking over tasks in the absence of the Front Office Manager.
• going to step in as duty manager to keep the entire hostel operation running as smoothly as possible when the management team is not around.
• going to share your ideas about hostel procedures and come up with creative solutions.
• occasionally going to cover shifts at Stayokay Amsterdam Stadsdoelen to support the team. Teamwork makes the dream work, right?

You will get...

• a role full of freedom, variety, responsibility — and of course, delicious coffee.
• salary and working conditions according to the Dutch Hospitality CAO, topped up with Stayokay extras and collective discounts.
• a Stayokay discount card for affordable overnight stays (worldwide!) plus an unforgettable staff party every year.
• a job at the most nicest hostel chain, with an informal atmosphere and an open company culture.
• a boost for your personal development: learning on the job, training through the Stayokay Academy, or even joining the HI-connect exchange program at a hostel abroad. You name it! Your growth is important to us.

About Stayokay
With 21 hostels, Stayokay is the largest hostel chain in the Netherlands and has been a leading player in budget accommodation for almost 100 years. And everything we do, we do as sustainably as possible. Our culture? We're a 'family of hostels'. Different everywhere, but the atmosphere is always open, positive and innovative. Together we go for the best result. We are adventurers at heart and understand very well what makes travel so unforgettable. That's why we like working with people who know the area like the back of their hand and who are willing to share the best insider tips. We like to give our guests a vacation feeling in the Netherlands!

We are open to everyone!
Do you recognize yourself in the description given above? Apply for the job and become one of our real
Stayokayers. Do you have any questions? Find more information on www.werkenbijstayokay.com or contact Sarah Pluijmen (Manager Front & Backoffice) at +3120-5898950.