12 month fixed term contract* / full time
*offered on a 12 month contract basis initially, with possibility of extension, subject to local terms.
Location: The successful candidate may be based in one of the following locations: Brazil, Canada, Poland, Austria, Hungary, Slovakia, Croatia, Slovenia, Romania, Bulgaria, France, the Netherlands. *
We offer competitive NGO level salary and benefits, the specifics of which depend on location where the successful candidate will be based. We aim to share this information with candidates before reaching the offer stage.
- Other locations that have existing independent Greenpeace National/Regional organisations might be considered on a case by case basis, depending on the hosting capacity availability and compliance, however please note that we can not guarantee hosting ability in every location before we fully assess the situation.
Are you a solutions-driven IT professional who’s passionate about using technology to make a real impact? The Global IT Functional Application Management team at Greenpeace International (GPI) is looking for a Functional Applications Manager to help us manage secure, efficient, and collaborative digital environments across our global network.
In this role, you’ll manage and improve the performance of our core applications stack—keeping systems aligned with strategic goals, compliant with data standards, and responsive to the needs of staff and partners around the world. You'll be shaping and guarding the digital backbone of a global environmental movement.
We’re looking for someone who combines technical expertise with user empathy—someone who loves solving complex problems, navigating cross-functional systems, and helping people work smarter. If that sounds like you, we’d love to hear from you.
In this role you will:
Provide 2nd/3rd line support for assigned global SaaS applications and systems.
Investigate and resolve complex issues, manage escalations to vendors, and maintain clear support documentation.
Own relationships with key software vendors, monitor roadmaps, and oversee service level delivery.
Configure and maintain application settings, integrations, and identity/access management tools in line with organizational needs.
Ensure compliance with data privacy regulations (e.g. GDPR) and internal information security policies.
Track system performance and cost-efficiency; identify opportunities for optimization and innovation.
Manage product lifecycle for new features and tools from prioritization through to implementation.
Proactively communicate application changes and develop training materials to support adoption.
Facilitate a community of practice with global/local administrators and key stakeholders.
Monitor application usage, license allocation, and renewals to maximize return on investment.
Identify and evaluate new tools that align with business needs and strategic objectives.
Contribute to business continuity by ensuring backup solutions, exit strategies, and failover processes are documented and in place.
What we’re looking for:
We don’t expect every candidate to meet every requirement, but we believe that candidates with a strong mix of the following skills and experience will thrive in this role:
A Bachelor’s degree, or/and MSc, college diploma or equivalent work experience in IT, Computer Science, Business Information Systems or related field in an international setting.
Preferably, minimum 5 years’ experience in a Functional Applications Manager or similar role focused on SaaS ecosystems.
Proficiency in application lifecycle management, configuration, deployment, and optimization.
Strong grasp of business processes across HR, finance, procurement, and operations.
Experience in application support and issue resolution, including troubleshooting technical issues and diagnosing root causes.
Ability to manage and communicate with vendors, track roadmaps, and deliver feature updates smoothly.
Familiarity with IT governance frameworks (e.g. ITIL, Agile) and compliance standards (e.g. GDPR).
Excellent communication skills, with the ability to translate technical information for non-technical audiences.
Understanding of access management principles, security best practices, and incident response.
Hands-on experience with APIs and Python is an advantage.
Strong documentation, reporting, and training skills.
Fluent in English (verbal and written), with an additional language as a bonus.
Able to remain responsive and adaptable, balancing ongoing project work with urgent support needs.
Demonstrable support for and belief in the Greenpeace network core aims and values.
Digital literacy skills – the ability to learn and utilise our digital platforms to successfully perform the role function (familiarity with G-Suite, Slack and Zoom is an advantage).
For further information about this role, please see the full job description.
What you can expect:
When joining the GPI Global IT Functional Application Management team, you will be part of a diverse, purpose-driven group of professionals who care about making systems work better for Greenpeace’s people and the planet. You’ll collaborate with local administrators and stakeholders across time zones, supporting global operations in a meaningful way.
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. Staff can also access various wellbeing initiatives and also have the opportunity to join our global Equity, Diversity & Inclusion staff communities.
Please visit the careers site, to learn more about working for Greenpeace.
About us:
Greenpeace is a global campaigning network. It comprises 26 independent national/regional organisations, and a coordinating organisation, Greenpeace International. Greenpeace uses peaceful, creative confrontation to expose global environmental problems, and develop solutions for a green and peaceful future.
Our goal is to ensure the ability of the earth to nurture life in all its diversity. That means we want to:
protect biodiversity in all its forms
prevent pollution and abuse of the earth’s ocean, land, air and fresh water
end all nuclear threats
promote peace, global disarmament and non-violence
To Apply:
If you share our vision, please click 'apply for this job', to begin your application.
To apply for this role, we require you to answer a selection of key criteria and upload your CV (in English) via our online application form.
Addressing the key criteria is an important part of your application. We will be looking for evidence that demonstrates your skills and experience in these areas. Use examples where possible, to draw attention to experience, knowledge, achievements and skills gained in past employment or voluntary/leisure activities, provided they are relevant to the post.
It’s advisable to prepare your responses to the key criteria before starting your online application, as you are unable to save and return to it at a later date.
At GPI, we understand the benefits of using open AI tools (e.g. ChatGPT), however for the purpose of this application we prefer to see answers that were tailored by candidates themselves, without relying too much on these tools, so we can get a good impression on your thinking.
If you have any questions about this vacancy or the application process, please email us at [email protected]. Please note that all applications have to be filled out via the website and can't be submitted via this email.
We welcome everyone to apply for our positions. We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria for our roles. We’d love to know how your unique experience can bring value to our team. We believe in people power and having representation from many different communities to effect change.
Greenpeace International is an equal opportunity employer with a longstanding commitment of providing a work environment that respects the dignity and worth of each individual. We recognise and value the benefits and strengths that diversity brings to our employees and the whole organisation and we thrive in an environment that encourages respect and trust. We do not discriminate in employment opportunities or practices on the basis of age, ancestry, citizenship, colour, disability, ethnicity, family or marital status, gender identity or expression, national origin, political affiliation, race, religion, sex, sexual orientation and would like to invite you especially to apply!
CLOSING DATE: Sunday 31st of August 2025, 23:59 (CEST)
