Test Manager

• Improving Quality Through Testing
  
• Define and implement robust test strategies (including third-party cooperation).
  
• Drive quality improvement initiatives to reduce production incidents and improve delivery predictability.
  
• Collaborate with both vendor test managers and internal stakeholders to set up effective testing processes.
  
• Implement and support regression testing frameworks across releases (both internal and supplier-delivered).
  
• Steer quality initiatives and elevate testing standards across the Payments organization.
  
• Ensuring Delivery Excellence
  
• Own testing and acceptance processes for project requirements.
  
• Collaborate closely with Business and external suppliers.
  
• Identify risks and manage issues proactively.
  
• Report bugs and monitor resolutions during E2E testing.
  
• Deliver structured and timely reporting to all stakeholder levels.
  
• Cross-Functional Collaboration
  
• Bridge communication and coordination across Tribes, departments, and organizational levels.
  
• Support functional and non-functional testing in a complex, end-to-end context.
  
• Guide and challenge IT engineers throughout the test lifecycle.
  
• Maintain a clear view of the IT landscape and collaborate with both technical and business teams.

Requirements

We are looking for a proactive, energetic professional who takes ownership and enjoys collaborating across teams to achieve high-quality outcomes. You should be confident, detail-oriented, and capable of making impactful decisions.

Must-Have Experience & Skills:

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  Minimum 5 years of experience as a Test Manager in complex IT environments, ideally in banking or financial services.

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  Proven ability to define and execute test strategies and manage test planning, reporting, and issue resolution.

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  Experience with Agile methodologies and working in cross-functional teams.

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  Skilled in stakeholder management, from IT engineers to senior leadership.

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  Knowledge of test tools such as JIRA, ServiceNow, and test reporting platforms.

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  Strong communication and presentation skills tailored to different levels of the organization.

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  Deep understanding of IT concepts, including end-to-end testing, functional/non-functional testing, and test automation practices.

Preferred Qualifications:

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  Knowledge of ING's internal systems, workflows, and application landscape.

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  Prior experience in Payments/Card systems is a strong advantage.

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  Familiarity with international, multi-vendor setups.

Personal Traits:

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  Strong drive for delivery – you get things done.

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  An enthusiastic team player with a “make-it-happen” mindset.

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  Analytical and solution-oriented problem solver.

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  Confident, persuasive, and comfortable challenging the status quo.

Benefits

• 12 months contract with the possibility of extension, aiming for internal employment at ING after 18 months.
  
• A 36 or 40 hour workweek with flexible hours and a hybrid working model (office and home-based).
  
• Salary range: €5.060 - €7.685 gross per month (based on 36 hours per week, based on experience).
  
• Additional benefits: holiday allowance, 13th month and pension contributions .
  
• Relocation services avaialable for international candidates.